Healthcare
About Our Healthcare Faculty and Research
Our healthcare faculty bring their expertise from the field into the classroom to provide students with an understanding of how management principles are interpreted and applied in the different sectors of the industry, such as providers, hospitals/small practices, payers, pharmaceutical and biotechnology.
Jing Zhou is deputy dean of academic affairs and Mary Gibbs Jones Professor of Management at Rice Business. She is on the list of top 2% most influential scholars in business and management. She has been elected a Fellow of Academy of Management, of American Psychological Association, of Association for Psychological Sciences, and of Society for Industrial-Organizational Psychology.
She has built a systematic program of research that addresses central questions with regard to leading innovation. Her research has revealed contextual and personal factors that facilitate or inhibit employee creativity and innovation; how creativity is recognized, evaluated and endorsed by leaders, coworkers, and customers; organizational and personal consequences of creativity; cross-cultural differences in antecedents and consequences of creativity; and creativity in the entrepreneurship process. Much of her work has been conducted in or is generalizable to the healthcare context.
Her research findings have resulted in a framework that provides actionable insights on how to lead innovation in organizations, which are well-received by her students and executive education audiences.
ABOUT OUR HEALTHCARE PROGRAM
The U.S. healthcare sector accounts for more than 20% of the GDP. However, rising healthcare costs have brought this sector under scrutiny from regulators, markets and patients, forcing a change in healthcare delivery, a change that Houston — home to the world’s largest medical center — has witnessed firsthand. The transformation has triggered exciting innovations in management and business processes, tools, and techniques. Our programs have gained the latest insights because of our close proximity to the med center so students have the skill set and know-how to pursue promising opportunities in healthcare.
Rice Business’s nationally-ranked MBA program offers a specialization track in healthcare management, consisting of three credits of required coursework and nine credits of dedicated electives in addition to our core MBA curriculum. Students choose courses ranging from healthcare strategy and leadership, cost and financial analysis, operations and process management, organizational behavior to value-based healthcare. (See below for a sample list of electives)
All Rice Business MBAs learn from faculty who are known around the world for their academic achievements and innovative research, and from dedicated, seasoned practitioners with decades of experience and expertise in strategy and leadership, change management, operations, insurance, law and data analysis.
Within walking distance of the Texas Medical Center, Rice Business students and faculty have easy access to healthcare professionals and institutions, along with joint initiatives and employment opportunities. Our unique nurturing and supportive culture coupled with innovative programs, courses and curriculum enable students to realize their professional ambitions and respond to the changing world of healthcare.
Sample Healthcare Electives
Below are some courses that focus on healthcare.
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The basics that all executives, especially those working in the health care industry, need to know about health insurance programs, public and private markets, pricing, risk management and how insurance companies think about their business. After covering the basics, the course examines the rapid shifts occurring as a result of the Affordable Care Act and other environmental and legislative changes.
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The purpose of this elective is to help students develop a critical understanding of the nature of costs in healthcare delivery, their measurement in a variety of decision contexts, and how they can be managed and improved. Students will be exposed to tools such as the breakeven analysis, role of cost allocations, activity-based costing, time-driven activity-based costing, and cost control.
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Sequence of offerings that provides an introduction to the business of health care in the U.S. Topics include health care systems, health service organizations, and issues relating to the aging problem and the technology explosion in health care. Required elective for MD/MBA's dual degree students.
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The healthcare sector, which includes areas such as healthcare delivery, payment, pharmaceuticals, medical equipment, etc., is an important part of any economy and society in all countries of the world, including the U.S. This elective course offers students the opportunity to study and review core strategy concepts, analytical techniques and frameworks relevant to developing, evaluating and implementing value-creating strategies for organizations operating in various sectors of the healthcare space.
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This course is tailored for an audience interested in healthcare. We will talk about how the characteristics of the healthcare industry impinge on negotiations, and the exercises and simulations conducted are based in a healthcare context. Repeatable for Credit.
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The course is designed to teach the concepts of customer-focused strategy in a healthcare context. The course should be useful to middle/upper-level administrators, physicians and other professionals in the healthcare sector and includes: (1) Marketing strategy and implementation in healthcare and (2) Understanding client needs and monitoring metrics.
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Value-based care is a framework for restructuring health care systems around the globe with the overarching goal of value for patients. Value-based care requires better value measurement models, different models of organization and coordination, process improvements, and new reimbursement models. In this course, that integrates concepts from finance, accounting, strategy, and general management, students 1) explore innovative health care practices and value initiatives in action, 2) learn how to improve the care delivery process through the rigorous measurement and management of outcomes, and 3) learn how to implement an effective value measurement system across an organization.
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This course introduces a data-driven culture in healthcare operations and patient care. Lectures cover fundamentals of data management, analytics maturity models, and using data to enhance collaboration and research. Invited speakers cover applications of machine learning and AI for healthcare automation. Overall goal is delivering value-based healthcare with enhanced safety.
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Process performance improvement requires a fundamental set of analytical and statistical tools. This course provides students with the knowledge of key process improvement tools including how their uses are planned and applied and how to interpret their output. This is accomplished through lectures and through exercises that require hands-on practical application of the tools.
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This course provides a comprehensive overview of healthcare systems, their challenges and opportunities, and strategies for improvement. Students will learn about the current U.S. healthcare system, its structure, financing, and delivery, as well as emerging trends and policy issues. They will also develop skills in systems analysis, design, and improvement, and learn how to apply these skills to real-world healthcare challenges.
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This course provides the needed skills and the experience of leading and facilitating change in a live healthcare environment with actual processes, staff and business value on the line. Students are paired, given a real business problem in a major Houston healthcare system and guided to deliver the solution, implementation plan and control plan.
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This course examines the key issues in managing customer experience in customer-focused service organizations. Its learning objectives are to understand the customer decision journey framework, diagnose and solve problems with journey mapping, design a transformative customer experience, measure experience, and manage unforeseen mishaps and setbacks.
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This course provides an understanding of how to build and lead a data driven business. Lectures cover fundamentals of data management, analytics maturity models, the role of “Big Data,” application of artificial intelligence, machine learning, and cognitive computing technologies for predictive and adaptive analytics, and creating value-based business analytics strategies.
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Public affairs and public policy profoundly shape the entire health care sector. Executives, entrepreneurs, and health care professionals must understand how the public policy process works and how to more effectively navigate this evolving landscape. This course enables participants to interact directly with health care policy makers and influencers, regulators, and other experts.
Rice Business Wisdom features faculty research applied in the classroom.